No. You do not have to sign a contract when you start working with us. You can cancel, upgrade, or downgrade your subscription at any time.

No. You can cancel your subscription at any time. Unlike many marketing agencies, we don’t require you to enter into long, multi-month contracts.

Enjoy discounted rates with our quarterly and semiannual plans. These plans renew every three months for quarterly subscriptions and every six months for semiannual subscriptions. Content will be created, delivered, and scheduled in 3-month or 6-month “rounds.” This is a great option for those who need our services for extended periods and prefer a “set it and forget it” approach.

We currently create content for the following platforms: Facebook, Instagram, LinkedIn, X/Twitter, Pinterest, Google Business Profile, TikTok, and YouTube (Shorts Only). Please note that only video content can be posted to TikTok and YouTube Shorts.

Yes, we recently released short-form video plans! These new plans include short-form video creation and scheduling to TikTok, Instagram, and YouTube Shorts. This service is currently offered as an add-on to our core monthly plans. You will have the option to add this service to your subscription during our sign-up process. If you only need short-form videos, and not standard posts, please contact us and we can certainly accommodate you!

We don’t currently provide Instagram engagement services. However, we’ve partnered with Social Boost to help you generate more engagement. Social Boost offers low-cost monthly plans, and their service has helped dozens of Two Step Social clients build their organic Instagram audiences. Click this link to learn more about their service.

No. We do not manage paid social media ads with our plans at this time. Two Step Social currently offers only social media content creation services.

Absolutely. Each plan comes with a round of revisions to ensure you are happy with your posts. To ensure the posts are to your liking from the start, please provide any specific topics and stylistic preferences in the Intake Form or at the beginning of each service month. While we’re happy to make edits based on your feedback, please note that this doesn’t cover a complete overhaul of all the posts in your plan.

No. We do not charge any onboarding or cancellation fees. The only costs you’ll incur are the monthly subscription fee and any additional services you choose to add-on.

You can subscribe to our monthly service using a credit card via our website. We accept all major credit cards. After signing up, you’ll gain access to our Client Portal where you can manage your plan, submit post ideas and images, update payment information, or cancel your subscription. We use Stripe for secure payment processing.

To learn more about how to white label our social media management services, visit our reseller page or schedule a call with our team.

We’re here to help! Reach out to us by calling or texting 704-626-2600, scheduling a call, or submitting a contact form